Privacy Policy (Trimpexparts.com)

Effective Date: January 1, 2024
This Privacy Policy explains how Trimpex (“Trimpex”, “we”, “us”, “our”) collects, uses, shares, and protects personal information when you visit trimpexparts.com (the “Website”), contact us, request a quotation, register as a B2B customer, apply for our affiliate program, or otherwise interact with us.

B2B Notice: Trimpex operates as a B2B wholesale supplier. We primarily collect business contact information to provide quotations, fulfill orders, manage logistics, and support partners building and scaling their businesses.

1) Who We Are (Data Controller)

Company: Shanghai Trimpex Import and Export Co,. Ltd.
Email: info@trimpexparts.com
Address: Building 1A, Changxiang Road No:8, World Trade Plaza, Jiading Shanghai
WhatsApp/Phone: +8613073031461

If you have privacy questions or requests, contact us using the details above.

2) Information We Collect

A) Information You Provide Directly

When you use our forms, email, WhatsApp, or other channels, we may collect:

Basic contact & business details

• Full name

• Business email

• Phone/WhatsApp number

• Company name (optional in some forms)

• Country and city

• Message / inquiry content

Business profiling (B2B)

• Business type (e.g., Wholesaler, Retailer, Workshop, Trading Company, Individual Business Owner, Other)

• Contact reason (e.g., B2B Registration, Price Quotation, New Product Development)

• Company website, market focus, and related business information (if provided)

Affiliate program application data (if you apply)

• Your location (country/city)

• Preferred payout/receiving method (as you provide)

• Product groups and planned sales strategy (as you write)

• Additional message and business details you share

RFQ / quotation & order-related data

• Product links/photos/specs, target quantities, preferences

• Shipping preference/terms (e.g., EXW/FOB/CIF/DDP)

• Delivery address / consignee details / freight forwarder details (when needed for fulfillment)

• Invoicing details (such as tax/VAT info if required for documents)

Communications

• Records of emails, WhatsApp messages, form submissions, and attachments.

B) Information Collected Automatically (Website Use)

When you browse the Website, we may collect:

• IP address, device type, browser type, operating system

• Pages viewed, clicks, session duration, referral URLs

• Approximate location (inferred from IP)

• Cookie and similar technology identifiers

C) Information From Third Parties

We may receive limited information from:

• Hosting/security providers (to protect the Website)

• Analytics providers (website usage statistics)

• Logistics partners (shipment status and delivery confirmations)

• Payment providers/banks (transaction confirmations where applicable)

3) How We Use Your Information

We use your information to:

1. Respond to inquiries & RFQs (pricing, MOQ, lead time, product availability)

2. Review B2B registrations and manage business relationships

3. Prepare and fulfill orders (invoicing, packing lists, consolidation, shipping coordination)

4. Support private label / operational requests (packaging, labeling, repeat supply planning)

5. Provide customer support (claims handling, replacements/credits when applicable)

6. Operate, improve, and secure the Website (fraud prevention, debugging, performance)

7. Send business communications (new products, updates, operational notices) where legally permitted; you may opt out

8. Comply with legal obligations (accounting, tax, export/shipping documentation, dispute resolution)

4) Legal Bases (EEA/UK Visitors — If Applicable)

If you are in the EEA/UK, we process personal data based on:

• Contract / pre-contract steps: providing quotes, processing orders

• Legitimate interests: operating our B2B business, improving services, securing the Website

• Consent: for certain cookies/marketing where required

• Legal obligations: accounting, compliance, lawful requests

5) Cookies & Similar Technologies

We use cookies and similar technologies to:

• make the Website work (security, forms, login/session features)

• remember preferences

• measure performance and improve user experience

• support marketing/remarketing where enabled and legally permitted

For details, see our Cookie Policy below.

6) How We Share Information

We do not sell personal information. We may share information only when necessary, including with:

• Service providers (hosting, email delivery, security, analytics, IT support)

• Logistics partners (freight forwarders/couriers) to fulfill shipments

• Professional advisors (accountants, auditors, legal counsel) where needed

• Authorities where required by law (e.g., customs/tax or lawful requests)

We share only the minimum data required for each purpose.

7) International Data Transfers

Because Trimpex is based in Shanghai, China, your information may be processed in China and/or other countries where our service providers operate. We use reasonable safeguards (contractual and operational) to protect data during transfers where applicable.

8) Data Retention

We keep personal data only as long as needed for:

• quotations, transactions, and customer support

• maintaining required business, accounting, and export documentation records

• resolving disputes and enforcing agreements

Retention periods vary based on legal and operational requirements.

9) Security

We use reasonable technical and organizational measures to protect personal information. However, no system can be guaranteed 100% secure. Please use caution when sharing sensitive information by email/WhatsApp.

10) Your Rights

Depending on your location, you may have rights to:

• access, correct, or update your personal information

• request deletion (where applicable)

• object to or restrict processing (in certain cases)

• withdraw consent (where processing relies on consent)

• receive a copy of your information (where applicable)

To make a request, contact [info@trimpexparts.com]. We may verify your identity before responding.

11) Marketing Preferences

You can opt out of business communications at any time by:

• clicking “unsubscribe” in emails (if included), or

• replying “STOP” via WhatsApp, or

• emailing [info@trimpexparts.com]

We may still send essential transactional messages (quotes, invoices, shipping updates).

12) Third-Party Links

Our Website may contain links to third-party platforms (social media, catalogs, external resources). Their privacy practices are separate from ours.

13) Children’s Privacy

Our services are intended for businesses and are not directed to children. We do not knowingly collect data from children.

14) California Notice (CCPA/CPRA — If Applicable)

If you are a California resident, you may have rights to:

• know what personal information we collect/use/share

• request deletion (subject to exceptions)

• correct inaccurate information

• opt out of “sale” or “sharing” (we do not sell data; “sharing” may relate to certain advertising cookies if enabled)

To exercise rights, contact [info@trimpexparts.com].

15) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

16) Contact

Email: info@trimpexparts.com
Address: Building 1A, Changxiang Road No:8, World Trade Plaza, Jiading Shanghai
WhatsApp/Phone: +8613073031461